Terms & Conditions

Our Terms and Conditions apply to all purchases and sales of items offered here, and your purchase means you have accepted our Terms and Conditions of Sale in effect as of the date of purchase. We disclaim any other Terms and Conditions contained in any customer purchase order, order form or otherwise unless expressly agreed to by us in writing. Purchase orders must be strictly in conformity with these Terms and Conditions; inconsistent or conflicting terms in any purchase order or sale acknowledgment are rejected and shall be controlled by these Terms and Conditions unless agreed to by the customer and Specialty Sales & Supply, LLC. in a separate mutual writing. Additional terms are not binding unless agreed to by an officer of Specialty Sales & Supply, LLC. in a separate writing. We reserve the right to decline fulfilling orders at our discretion.

Our catalogs of products, parts, and product ordering hierarchy (the "Specialty Sales & Supply, LLC. Catalogs") constitute original works and selections and arrangements of data compiled by Specialty Sales & Supply, LLC. You shall use Specialty Sales & Supply, LLC. Catalogs solely to purchase products.

Customers transacting e-Commerce business with Specialty Sales & Supply, LLC. on our website and/or via third party platforms are subject to the website Terms of Use, and other limitations appearing on and applicable to visitors and users of our website.


Product: Prices and charges in this catalog are effective upon publication (or immediately when displayed on our website) and are subject to change without notice. All prices are quoted in U.S. dollars. We reserve the right to pass on any surcharges or impose purchase restrictions or limits at any time. Prices and availability may vary at branch locations.

Charges: All orders are subject to applicable shipping, freight, taxes and processing charges. Shipping charges for non-stocking orders and premium shipping services will be subject to the carrier's published rates. In some cases, shipping charges may be less than or greater than Specialty Sales & Supply, LLC. actual cost to process and ship.

Carrier Surcharges: Carriers may impose surcharges, which vary by carrier and may change at the carrier's discretion. Specialty Sales & Supply, LLC. will pass on the surcharge.


Net 30 days on approved open accounts from date of invoice. In addition to open accounts, we also accept cash, C.O.D. and most major credit cards. Specialty Sales & Supply, LLC. has multiple payment/billing options. If an open account customer fails to make full payment within thirty (30) days from date of invoice, Specialty Sales & Supply, LLC. may defer any further shipments or other orders, or cancel any portion of an unshipped order. Specialty Sales & Supply, LLC. further reserves the right to charge interest on overdue invoices at the rate of 18% per annum (1.5% monthly) or at the highest rate available under applicable law. It is understood and agreed that customer will pay, to the extent permitted under law, all reasonable costs and expenses, including attorney's fees, collection agency fees and court costs incurred by Specialty Sales & Supply, LLC. in connection with any collection action for payment of the amounts due herein.


Deliveries are made Monday through Friday, daytime hours only. Most orders are shipped UPS or Fed-Ex. Specialty Sales & Supply, LLC. also uses various carriers for different regions. Items that are drop shipped directly from manufacturers may take longer, so items ordered together may not always arrive in the same box or on the same day. Hazardous materials require special handling, are not service level guaranteed and may be subject to local, state and federal regulations which may delay or prohibit shipments. Hazardous materials will not be shipped to Alaska or Hawaii or exported outside of the contiguous United States. All orders are shipped from Specialty Sales & Supply, LLC.'s distribution facility or manufacturer's facility for drop shipments. Title and risk of loss pass to customer on delivery to the common carrier or upon customer pickup. Orders placed on Fridays (after your local cut-off time), weekends or holidays will be shipped on the next regular business day. Please check with your Specialty Sales & Supply, LLC. sales representative for more information at order time. See Warranties-Limited Liability.


UPS, Fed-Ex Ground, other package carriers & Prepaid Truck Shipments (Specialty Sales & Supply, LLC. carrier): Check your order immediately upon arrival. All damages must be noted on delivery receipt. All shortages and damages must be called into Specialty Sales & Supply, LLC. at 870-933-7370 or e-mailed to contactus@ShopSSCO.com within 7 calendar days. Machinery Shipments: Call 870-933-7370 or e-mail contactus@ShopSSCO.com. All damaged containers and merchandise must be kept for inspection. If product was damaged in transit, you must file a claim with the carrier. Truck Shipment (when you select the carrier): Check your order immediately upon arrival. All damages must be noted on delivery receipt. All damages and shortages must be called in to the trucker you chose within 7 days. All damaged containers and merchandise must be kept for your trucker to inspect. At that time, you will file a claim with your trucker. Damaged Hazardous Materials must be returned through the freight company prior to acceptance of delivery (See Returns and Repairs Section).


General Merchandise Warranty: Except as otherwise stated, the only warranties applying to materials sold are those, if any, specifically provided by the manufacturer to be honored by the manufacturer. Items marked Lifetime Warranty are subject to manufacturer's warranty terms. EXCEPT AS SET FORTH HEREIN, Specialty Sales & Supply, LLC. MAKES NO WARRANTIES, WHETHER WRITTEN OR ORAL, EXPRESS OR IMPLIED. Specialty Sales & Supply, LLC. DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES OF PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANSHIP, QUALITY, DURABILITY, SUITABILITY, OR NON-INFRINGEMENT INCLUDING WITHOUT LIMITATION IN THOSE INSTANCES WHERE CHANGES, ALTERATIONS OR MODIFICATIONS ARE MADE IN MATERIALS AT THE REQUEST OR INSTRUCTION OF THE CUSTOMER, AND THE CUSTOMER AGREES NOT TO CLAIM OR COMMENCE SUIT AGAINST SPECIALTY SALES & SUPPLY, LLC. BASED ON ANY SUCH DISCLAIMED WARRANTIES OR SUCH MANUFACTURER'S WARRANTIES. OUR OBLIGATION IS LIMITED ONLY TO THE REPAIR OR REPLACEMENT OF DEFECTIVE PARTS OR, AT OUR SOLE OPTION, TO REFUND THE PURCHASE PRICE. A full refund will be given, subject to our Q.A. inspection, for any defective item returned to us and received by us within 30 days of the date of shipment in its original packaging.

Manufacturer's Responsibility: The customer recognizes that SPECIALTY SALES & SUPPLY, LLC. is a distributor and not a manufacturer, fabricator or packager, and all applicable product specifications, representations and warranties are solely those of the fabricator, manufacturer or packager of the products sold. Specialty Sales & Supply, LLC. 's liability hereunder for any claim of loss or damage of any kind whatsoever by the customer arising from a breach of any such specifications, representations or warranties by the manufacturer, fabricator or packager shall be limited to reimbursement of the price paid for the specific item sold, and other than such reimbursement, as between the customer and Specialty Sales & Supply, LLC., the customer's sole and exclusive recourse for such loss or damage is to the manufacturer, fabricator or packager of the products. Customer waives any right of set-off or cover under the Uniform Commercial Code or otherwise.

Limited Liability: IN NO EVENT SHALL Specialty Sales & Supply, LLC. BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES OR LOST PROFITS, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, ARISING OUT OF THE PURCHASE, INCLUDING BUT NOT LIMITED TO LOSS OF ANTICIPATED OPPORTUNITY OR PROFITS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Specialty Sales & Supply, LLC. shall not be responsible for computer or electronic interruptions, mechanical or electrical breakdowns, strikes, labor slowdowns, war, terrorism, riots, severe weather conditions, natural disasters, acts of God or any other forces beyond the reasonable control of Specialty Sales & Supply, LLC., LTL shipments and other non-scheduled carriers, branch shipments (due to earlier pickups), back ordered items, replacement orders, new accounts (first order), orders requiring credit review, and supplier manufacturing deficiencies.


The value of the defective product or material is our only liability. All specifications and technical data have been supplied by the manufacturer and are listed only as a convenience. We do not warrant or represent that the merchandise complies with the provisions of any law, particularly the Walsh-Healey Public Contracts Act, and the Occupational Safety and Health Act of 1970, and regulations promulgated thereunder, unless the manufacturer so warrants.

Catalog Errors

Although all information in Specialty Sales & Supply, LLC. Catalogs has been carefully checked for accuracy, errors and omissions occasionally occur and therefore are subject to correction. We regret any inconvenience.

Compliance with Laws

Some products may be obtained from multiple supply sources located throughout the United States or internationally and shipped directly to the customer without sending the item through Specialty Sales & Supply, LLC. Many states and localities have codes and regulations governing sale, offering for sale, distribution, construction, installation and use of products for certain purposes and/or containing certain regulated substances, which may vary from those in neighboring areas. Specialty Sales & Supply, LLC. relies upon information provided by the supplier of these products to ensure they are compliant with the laws of the jurisdiction into which the product is shipped. The information provided by the supplier as to the ability of the product to be sold or distributed in any particular jurisdiction is believed by Specialty Sales & Supply, LLC. to be accurate. SPECIALTY SALES & SUPPLY, LLC., however, shall not be responsible for how products are used or installed or for the product's conformance to regional, state, or local codes or regulations. Specialty Sales & Supply, LLC. does not guarantee compliance with any law and assumes no responsibility for how the items are used or installed. Customer has the sole responsibility for compliance with all applicable codes, regulations and laws and before purchase and use of the product must review and ensure full compliance with such codes, regulations and laws concerning the use or installation of the products.

Environmental and Safety

VOC (Volatile Organic Compounds) Limits:

Specialty Sales & Supply, LLC. may be prohibited from offering certain products due to restrictions or requirements of various federal, state, local and other authorities having jurisdiction in these matters. VOC restrictions may change without notice. Customers should consult the regulations applicable to these products to ensure compliance. Specialty Sales & Supply, LLC. relies on the manufacturer regarding the VOC content of their products and makes no representation or warranties regarding the information provided by the manufacturer.

Ozone Depleting Substances (ODS)

Specialty Sales & Supply, LLC. may be prohibited from selling certain products that contain chemicals (hydrochlorofluorocarbons) to customers that are not commercial customers as defined by regulations issued by the United States Environmental Protection Agency (USEPA). As per the USEPA regulations, it is a violation of federal law to sell, distribute, or offer to sell or distribute any chlorofluorocarbon or aerosol hydro chlorofluorocarbon containing cleaning fluid for electronic and photographic equipment to anyone who is not a commercial user of this product. The penalty for violating this prohibition can be up to $25,000 per sale. Individuals purchasing such products must present proof of their commercial status in accordance with Title 40 of the CFR 82.68(a) or (c). ODS restrictions may change without notice and customers should consult the ODS regulations and are responsible for compliance with all the ODS regulations.

California Proposition 65

Some products may contain certain chemicals and, therefore, be subject to warning requirements of California Proposition 65. Proposition 65 requires that packages of products containing certain chemicals identified by the State of California as causing cancer, birth defects or other reproductive harm contain warnings. Specialty Sales & Supply, LLC. relies on the manufacturer regarding the hazardous chemicals in their products and makes no representations or warranties regarding the information provided by the manufacturer.

Mercury Containing Products

Some products may contain mercury and may, therefore, be subject to federal, state, or local regulations regarding their purchase, use, handling and/or disposal. Customers should consult the regulations applicable to their operations regarding these products. Specialty Sales & Supply, LLC. relies on the manufacturer regarding the mercury content of their products and makes no representations or warranties regarding the information provided by the manufacturer.

Dangerous Goods/Hazardous Materials

  • Energy Efficiency: Specialty Sales & Supply, LLC. may be prohibited from offering certain products that do not meet federal, state, and/or local requirements for energy efficiency. Energy efficiency requirements may change without notice. Customers should consult the regulations applicable to these products to ensure compliance. Specialty Sales & Supply, LLC. relies on the manufacturer regarding the energy efficiency rating of its products and makes no representations or warranties regarding the information provided by the manufacturer.
  • Handling and Disposal: Numerous federal, state, and local codes, regulations and laws may apply to the disposal of products. Customer is solely responsible for proper handling and disposal of purchased items and should review and ensure compliance with all such codes, regulations and laws.



Except as otherwise provided, no material will be accepted for return after 30 days from date of shipment. To return merchandise, you must call Specialty Sales & Supply, LLC. at 870-933-7370 for a Return Authorization. No returns will be accepted without a Return Authorization. Include with your return a copy of your invoice or packing slip. All merchandise must be returned in its original packaging and condition. Any claims for discrepancies in shipment must be made within 7 days of receipt of merchandise. C.O.D. returns will not be accepted. Shipping charges for returned items must be prepaid. No return of altered or etched items. A re-stocking charge may be applied. Customers are required to inspect all hazardous materials deliveries prior to accepting the delivery. Unaccepted hazardous materials can be returned to Specialty Sales & Supply, LLC. through the freight company that delivered the materials by not accepting the delivery. Once hazardous materials or non-hazardous materials that can become hazardous waste (e.g. broken fluorescent bulbs) are accepted for delivery, Specialty Sales & Supply, LLC. is unable to take these items back.


Specialty Sales & Supply, LLC. products and services, including user manuals and software, are subject to U.S. export control laws, regulations and administrative policies. Customer acknowledges that it is familiar with such laws and regulations and it agrees to abide by them in all respects. Diversion of products and/or services contrary to U.S. law is prohibited. Customer understands that a license, written approval or other authorization may be required from the Bureau of Industry and Security of the U.S. Department of Commerce, the Directorate of Defense Trade Controls of the U.S. Department of State or other U.S. government agency prior to the export or reexport of these items from the United States Guidance may be found at http://www.bis.doc.gov or http://www.pmddtc.state.gov. Customer further understands that it is unlawful to export, reexport or transfer, or to attempt to export, reexport or transfer these items to individuals or entities on the List of Debarred Parties, Denied Persons List, Specially Designated Nationals List, Entity List, Unverified List or Nonproliferation Sanctions List, as well as sales or transfers to Embargoed Countries (currently, Cuba, Iran, North Korea, Syria and Sudan). It is the customer's responsibility to be aware of these Lists and Embargoes. These Lists may be accessed at http://export.gov/ecr/eg_main_023148.asp.


Security Interest

Customer hereby grants to Specialty Sales & Supply, LLC. a first priority purchase money security interest and/or chattel mortgage in the products and any accounts receivable or cash from resale thereof until full payment is made to Specialty Sales & Supply, LLC. Customer agrees to file, or permit Specialty Sales & Supply, LLC. to file, any financing statements or other appropriate documents with its governmental authorities to perfect the validity, priority, and enforceability of Specialty Sales & Supply, LLC. 's lien or security interest.

Independent Contractors

Specialty Sales & Supply, LLC. and Customer are independent contractors and not principal and agent. Nothing contained in these terms and conditions shall be construed to create a partnership, dealership, reseller, agency, employment or joint venture relationship. Customer will not have the right to bind or otherwise obligate Specialty Sales & Supply, LLC. in any manner, nor will Customer represent to anyone that it has the right to do so.


Customer shall not assign any order, or any interest therein, without the prior written consent of Specialty Sales & Supply, LLC. Any actual or attempted assignment without Specialty Sales & Supply, LLC.'s prior written consent shall entitle Specialty Sales & Supply, LLC. to cancel such order upon notice to Customer.

Electronic Commerce

If Specialty Sales & Supply, LLC. and Customer mutually agree to use an Electronic Data Interchange ("EDI") system to facilitate purchase and sale transactions, Customer agrees that it will not contest: (i) any contract of sale resulting from an EDI transaction under the provisions of any law relating to whether agreements must be in writing or signed by the party to be bound thereby; or (ii) the admissibility of copies of EDI records under the business records exception to the hearsay rule, the best evidence rule or any other similar rule, on the basis that such records were not originated or maintained in documentary form. Specialty Sales & Supply, LLC. and Customer will negotiate and agree on technical standards and methods to use in making EDI purchases, and will use reasonable security procedures to protect EDI records from improper access. In the event of a conflict, the business records maintained by Specialty Sales & Supply, LLC. regarding EDI purchases made by Customer shall be deemed to be conclusive.

Intellectual Property

Customer shall have no right to copy or use any of the intellectual property of Specialty Sales & Supply, LLC. or its suppliers without Specialty Sales & Supply, LLC.'s permission. All materials contained in Specialty Sales & Supply, LLC. Catalogs and Specialty Sales & Supply, LLC.'s website are subject to the ownership rights of Specialty Sales & Supply, LLC. and its suppliers.

Specialty Sales & Supply, LLC.'s Performance of Service

In conjunction with Customer's purchase of product, Specialty Sales & Supply, LLC. may perform certain services for Customer on Customer's premises such as delivering, ordering, performing inventory management, or putting-away product (collectively, the "Services"). Customer will hold harmless and indemnify Specialty Sales & Supply, LLC., its officers, directors, employees, agents, subcontractors or representatives from and against any and all claims, including bodily injury, death, or damage to personal property, and all other losses, liabilities, obligations, demands, actions and expenses, whether direct or indirect, known or unknown, absolute or contingent, incurred by SPECIALTY SALES & SUPPLY, LLC. related to the performance of Services for Customer (including without limitation, settlement costs, attorneys' fees, and any and all other expenses for defending any actions or threatened actions) arising out of, in whole or in part, any act or omission of Customer, its employees, agents, subcontractors or representatives. Waiver: No failure by either party to take any action or assert any right hereunder will be deemed to be a waiver of such right in the event of the continuation or repetition of the circumstances giving rise to such right.


If you are receiving duplicate SPECIALTY SALES & SUPPLY, LLC. Catalogs, please call our toll-free number and indicate which name(s) you would like us to delete. Thanks for helping us cut waste.


The provisions of the Uniform Commercial Code, as adopted in New York, shall apply (except as expressly modified hereby) with no application of the United Nations Convention on Contracts for the International Sale of Goods. All transactions shall be governed by the laws of the State of New York, without regard to any conflict of law principles that would require the application of the laws of any other jurisdiction, and venue shall be in Suffolk County, State of New York.



Hazardous materials require special handling. Any item containing such materials may be subject to local, state and federal regulations which may delay or prohibit shipments. SPECIALTY SALES & SUPPLY, LLC. makes no service level guarantees regarding such items. See Terms and Conditions-Warranties-Limited Liability.